Your privacy matters to us. This page explains what information we collect, why we collect it, and how we keep it safe — so you can play with confidence on Restbet.
A quick snapshot of the privacy principles that guide how Restbet collects, uses, and safeguards your data.
All personal and financial data is stored on encrypted, access-controlled servers. We apply SSL across the platform so your information stays protected in transit.
KYC verification is part of our security framework. We collect ID documents only to confirm your identity and comply with account security requirements.
We do not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is yours — we only use it to run your account.
You can update your communication preferences, request a data summary, or close your account at any time by contacting our support team.
We use OTP (one-time password) verification via SMS for account actions. Your mobile number is used for security only, not for unsolicited marketing calls.
We use cookies to keep your session active and improve platform performance. You can manage cookie preferences through your browser settings at any time.
As a Restbet user, you have specific rights over your personal data. Here's what you're entitled to.
Request a copy of the personal data we hold about you at any time.
Ask us to update any personal information that is inaccurate or out of date.
Request deletion of your data, subject to our legal retention obligations.
Opt out of certain data processing activities, including marketing communications.
Restbet ("we", "us", "our") operates the online gaming and sports betting platform accessible at restbet.vu. We understand that sharing your personal information requires trust, and we take that seriously. This Privacy Policy describes what data we collect, how we use it, and the rights you have as a player based in the Philippines.
By creating a Restbet account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you have concerns about how your data is handled, please contact our support team before registering.
We collect only the information needed to provide a secure, functional, and personalised gaming experience. The main categories of data we collect are:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID | KYC verification and age compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, OTP, support |
| Financial Data | Bank account details, e-wallet reference, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, session timestamps | Security monitoring, fraud prevention |
| Gameplay Data | Bets placed, games played, session duration, win/loss records | Account management, responsible gaming |
| Communication Data | Support chat logs, email correspondence | Customer service, dispute resolution |
We gather information through several channels as part of normal platform use:
We use the information we collect to operate and improve Restbet. Specifically, your data helps us to:
We will not use your data for any purpose beyond what is outlined here without first obtaining your consent or updating this policy.
Restbet does not sell your personal information. We share data only in limited circumstances and only with trusted parties who need it to support our services:
All third parties with whom we share data are required to handle it securely and use it only for the specified purpose.
All transactions on Restbet are denominated in PHP (Philippine Peso). When you make a deposit or request a withdrawal, your payment details are processed through secure, encrypted channels.
We accept Philippine online/mobile banking, bank transfers, and local e-wallets including GCash and Maya as supported payment channels. We do not store full bank account numbers or card details on our servers — this information is handled directly by our payment processing partners.
We keep your personal data for as long as your account is active or as needed to provide our services. Certain categories of data — particularly financial transaction records and KYC documents — may be retained for a longer period to meet legal and record-keeping obligations.
If you close your Restbet account, we will begin the process of deleting or anonymising your personal data, except where retention is legally required. You can request details of your data retention period by contacting our support team.
We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These include:
While we take every reasonable precaution, no system is completely immune to risk. We encourage you to use a strong, unique password for your Restbet account and to enable OTP verification wherever available.
Restbet is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under 21. If we become aware that a minor has registered an account or provided us with personal data, we will suspend that account and delete the associated data promptly.
If you believe a minor has accessed the platform, please contact our support team immediately.
As a Restbet user, you can exercise your data privacy rights at any time by reaching out to our support team. Your requests will be handled within a reasonable timeframe. Rights you may exercise include:
Requests may require identity verification before we can proceed. We aim to respond to all valid requests promptly. Visit our FAQ page for more guidance on account and data queries.
We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When material updates are made, registered users will be notified via email or an on-platform message.
The date at the top of this page reflects when the policy was last updated. We recommend checking this page periodically. Continuing to use Restbet after an update means you've accepted the revised policy.
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to our support team. Contact details are available in the footer of this page. Our team is ready to assist players from Manila, Quezon City, Cebu, Davao, and across the Philippines.
For general questions about your account, gameplay rules, or platform features, you can also visit our FAQ page or read through our Terms & Conditions.
Your data is protected, your account is secure, and your gaming experience is built around fair play. Ready to get started?